Frequently Asked Questions

AXOIX supports 19 production-ready industry verticals: Hotel, Restaurant, Travel & Tourism, Healthcare, Education, Logistics, Real Estate, Retail & E-Commerce, Manufacturing, Construction, Consulting & Advisory, IT Services & Software, Trading & Distribution, Car Dealer, Bike Dealer, Salon & Spa, Gym & Fitness, Arena Gaming, and Study Abroad. Each vertical comes with industry-specific dashboards, workflows, and AI characters tailored to your business.

Not at all! AXOIX is designed to be intuitive. You can interact using natural voice commands or text in 81 languages. The AI characters guide you through every feature, making it accessible for users of all technical backgrounds. LINK phone system is browser-based — no hardware needed. Website Builder lets you create public storefronts with drag-and-drop, no coding required.

AXOIX's 22 AI crew includes: AXOIX (Ship Commander - Central AI), ECHO (Communications Officer), VARN (Analytics Director), LINK (Phone System Commander), FORGE (Project & Costing Commander), LEDGER (Finance Officer), KEEPER (HR Director), HAUL (Logistics Officer), CIPHER (Compliance Officer), BARTER (Sales CRM & Marketplace Strategist), VOYAGE (Tourism & Travel Manager), CHORUS (Social Media Studio Manager), SEAL (E-Signatures), REMEDY (Complaints Manager), PROBE (Tender Management), and more. Each handles specific business functions and they interconnect seamlessly — CHORUS detects leads for BARTER, LINK enables click-to-call from CRM, LEDGER auto-journals KEEPER payroll, and more.

Every dashboard is protected by 5 layers of defense: 1) iptables firewall with default-deny policy, 2) CrowdSec collaborative threat intelligence sharing blocklists across 100K+ servers, 3) ModSecurity WAF running 1,432 OWASP attack detection rules blocking SQL injection and XSS in real-time, 4) Fail2ban with 8 active jails, 5) Nginx rate limiting. All data at rest is encrypted with MySQL TDE, binary logs are encrypted, PII fields use application-layer AES encryption, and the database runs on a least-privilege user with zero global admin access. SSH is key-only with no password authentication. We're HSTS preloaded in all major browsers with a full Content Security Policy and automatic security patching enabled.

Yes! AXOIX offers a free Explorer plan that lets you experience the full suite with basic limits. No credit card required. You can upgrade to Officer, Commander, or Titan plans anytime as your business grows. The Explorer plan includes access to all 19 verticals, AI characters, and core modules.

Yes. AXOIX is built and operated by AXOIX TECHNOLOGIES PRIVATE LIMITED, a private limited company incorporated in India under the Companies Act, 2013, and registered for GST as well as recognised as an MSME micro enterprise. Its statutory registrations and registered office are: CIN U62099DC2026PTC471359 · GSTIN 07ABFCA7413E1ZY · Udyam UDYAM-DL-10-0120748 · D-U-N-S 581637158 · DPIIT DIPP270090 · Incorporated 13 May 2026 · Registered office: B-59, Second Floor, Southern Side, Block B, Rama Park Road, Uttam Nagar, New Delhi - 110059, India

Yes. AXOIX TECHNOLOGIES PRIVATE LIMITED is a DPIIT-recognised startup under the Startup India initiative of the Government of India, recognised in the Enterprise Software industry and the ERP sector. The recognition details are: DPIIT Certificate of Recognition DIPP270090 · issued 1 July 2026 · valid to 12 May 2036 · Department for Promotion of Industry and Internal Trade, Ministry of Commerce and Industry, Government of India.

AXOIX supports 22 Indian languages + 59 global languages. Indian: Hindi, Bengali, Telugu, Marathi, Tamil, Gujarati, Kannada, Malayalam, Odia, Punjabi, Assamese, Maithili, Sanskrit, Urdu, Sindhi, Nepali, Konkani, Manipuri, Bodo, Dogri, Kashmiri, Santali. Global: English, Spanish, French, German, Portuguese, Italian, Dutch, Russian, Chinese (Simplified & Traditional), Japanese, Korean, Arabic, Turkish, Vietnamese, Thai, Indonesian, Malay, Filipino, Polish, Ukrainian, Romanian, Czech, Greek, Hungarian, Swedish, Danish, Norwegian, Finnish, Hebrew, Persian, Swahili, and more.

AXOIX has 719+ unique English voice commands (like 'show sales', 'call contact', 'create invoice'). Each works in ALL 81 languages. So you can say 'बिक्री दिखाओ' (Hindi), 'mostrar ventas' (Spanish), '显示销售' (Chinese), or 'ventes afficher' (French) — all trigger the same action. 719+ commands × 81 languages = 58,000+ unique voice command patterns!

Yes! AXOIX understands voice commands in all 81 supported languages. Say 'Call John' in English, 'जॉन को कॉल करो' in Hindi, or 'Llama a Juan' in Spanish. Our phonetic fuzzy matching technology understands accents, dialects, and even background noise. LINK phone system voice commands work the same way.

Phonetic fuzzy matching is AXOIX's advanced voice recognition that understands what you mean even if you don't say it perfectly. It handles accents, mispronunciations, background noise, and variations in how people speak. So whether you say 'show sails' or 'show sales', AXOIX understands you.

All 22 scheduled Indian languages: Hindi, Bengali, Telugu, Marathi, Tamil, Gujarati, Kannada, Malayalam, Odia, Punjabi, Assamese, Maithili, Sanskrit, Urdu, Sindhi, Nepali, Konkani, Manipuri, Bodo, Dogri, Kashmiri, and Santali. Voice commands and AI conversations work in all these languages.

AI Costing Engine is AXOIX's game-changing feature. Describe your project in plain language OR upload a wiring diagram/blueprint, and AI instantly extracts all components and generates a complete Bill of Quantities (BOQ) with cost estimates. Works for electrical, construction, HVAC, plumbing, manufacturing, IT services, and 12+ industries. From blueprint to quote in seconds, not hours.

Every invoice in AXOIX includes a BharatQR-compatible QR code. Your customers scan it with any UPI app (GPay, PhonePe, Paytm) and pay instantly — zero gateway fees, no payment gateway setup needed. Deep links auto-open the customer's preferred UPI app. After payment, customers enter their UTR number for instant confirmation with duplicate detection. Works across all 19 verticals.

SEAL (Secure Electronic Agreement & Ledger) is AXOIX's FREE e-signature module included with ALL plans, even the free Explorer plan. Get documents signed digitally — draw, type, or upload signatures. Send public links (no login needed for signers). Complete audit trail for IT Act 2000 legal compliance. Like DocuSign, but built into AXOIX at no extra cost.

REMEDY is AXOIX's FREE complaint management system included with ALL plans. Features: Ticket creation from multiple channels (email, phone, social media, web form), SLA monitoring with automatic escalation, priority-based routing, customer communication history, resolution tracking with timelines, satisfaction surveys, and detailed analytics. Complaints from CHORUS social media auto-route to REMEDY.

BARTER is AXOIX's complete Sales CRM powered by AI. Features: Lead management with scoring, opportunity pipeline with Kanban/list views, BANT qualification (Budget, Authority, Need, Timeline), contact & company management, activity logging (calls, emails, meetings), proposal generation, quote creation with SEAL e-sign, click-to-call via LINK, and AI-powered follow-up suggestions. CHORUS auto-creates leads from social media conversations.

KEEPER is AXOIX's HR management AI character. Features: Employee database with documents, attendance tracking (biometric/geo-fencing), leave management with approval workflows, payroll preparation with tax calculations, recruitment pipeline, onboarding checklists, performance reviews, training records, and exit management. Integrates with LEDGER for salary disbursement.

When you sign up for AXOIX, you get your own dedicated dashboard at yourcompany.axoix.io within minutes. The provisioning process: 1) Choose your subdomain, 2) Select your plan, 3) Complete payment, 4) Dashboard auto-provisions with your branding, 5) Login credentials sent via email. Each business gets isolated data, custom domain option, and full admin control. Upgrade/downgrade anytime.

LEDGER is AXOIX's finance AI character handling complete accounting. Features: Double-entry bookkeeping, chart of accounts, invoicing with auto-reminders, expense tracking with receipt scanning, GST/TDS calculations for India, bank reconciliation, profit & loss statements, balance sheets, cash flow reports, and multi-currency support. Integrates with KEEPER for payroll and BARTER for sales invoicing.

CHORUS is AXOIX's enterprise-grade Social Media Studio — 32 dedicated screens with 14,000+ lines of code. Features: Multi-platform posting & scheduling (Facebook, Instagram, Twitter, LinkedIn, Threads), Meta Ads Manager dashboard for campaign creation & analytics, WhatsApp Business templates & broadcasts, Instagram Shopping catalogue sync, unified inbox across all platforms, AI Auto-Response engine, content calendar with best-time recommendations, Agent OS for deploying AI support agents, Knowledge Brain for training agents on your business, and Voice/Podcast Studio for audio content. AI detects sales leads from conversations → auto-creates in BARTER CRM. Complaints auto-route to REMEDY.

All 19 of AXOIX's industry verticals include a public storefront — a customer-facing website built with Website Builder where your clients can browse, book, or order. Hotel gets a booking portal, Restaurant gets an online menu, Real Estate gets property listings, Tourism gets a travel storefront, Car/Bike Dealer gets a vehicle showcase, Salon & Spa gets an appointment booking page, Gym gets a member portal, Study Abroad gets a destination storefront, and more. No separate website needed!

Coming after 2D Web and Mobile apps: AXOIX 3D Avatar with 18 animations, 200+ wardrobe options (hair, outfits, accessories), 6 dynamic scenes (Dashboard, Assistant, Meeting, Focus, Presentation, Workshop), Space Walk onboarding experience, and VR/AR support via WebXR. Make AXOIX uniquely yours!

AXOIX supports 19 production-ready verticals, each with a dedicated dashboard: 1) Hotel PMS with booking portal, 2) Restaurant with KDS + menu portal, 3) Travel & Tourism (VOYAGE AI) with travel storefront, 4) Healthcare with patient portal, 5) Education with parent portal, 6) Logistics with tracking portal, 7) Real Estate with property listings, 8) Retail & E-Commerce with POS, 9) Manufacturing with production planning, 10) Construction with BOQ estimation, 11) Consulting & Advisory with time billing, 12) IT Services & Software with helpdesk & SLA, 13) Trading & Distribution, 14) Car Dealer with vehicle storefront, 15) Bike Dealer with bike storefront, 16) Salon & Spa with booking portal, 17) Gym & Fitness with member portal, 18) Arena Gaming with tournament system + HPN rankings, 19) Study Abroad with student pipeline & visa processing, 20) General Business, 21) Government Contractor with NIT extraction & CPWD rates.

all 19 verticals include a public customer-facing storefront built with Website Builder: Hotel (booking portal), Restaurant (online menu), Travel (package storefront), Healthcare (appointment booking), Education (parent portal), Logistics (shipment tracking), Real Estate (property listings), Retail (e-commerce store), Car Dealer (vehicle showcase), Bike Dealer (bike showcase), Salon & Spa (appointment booking), Gym & Fitness (member portal), Arena Gaming (tournament portal), and Study Abroad (destination & university storefront).

AXOIX's Hotel PMS handles complete property management: room inventory with floor plans, reservations calendar, check-in/check-out workflows, housekeeping status tracking, billing with UPI QR on invoices, and a public booking storefront where guests book directly. Integrates with LINK for guest calls, REMEDY for complaints, LEDGER for accounting, and CHORUS for social media promotions.

VOYAGE is AXOIX's AI character specialized for tourism and travel businesses. It manages tour packages, itinerary planning, travel agent commissions, customer experiences, seasonal analytics, and includes a public storefront for package bookings. Perfect for tour operators, travel agencies, and destination management companies. VOYAGE-managed businesses get AI-powered travel recommendations and dynamic pricing.

Car Dealer includes: Dashboard with sales stats, inventory management by brand with status/search filters, sales tracking with EMI/financing options, service appointment scheduling, and a public vehicle storefront. Bike Dealer provides similar features tailored for two-wheelers: brand-wise inventory, service history, accessories management, and a bike showcase storefront. Both include UPI Payment Collection on every invoice.

Salon & Spa module provides: Dashboard with appointment stats & stylist availability, appointments with timeline view scheduling, services organized by category (Hair/Skin/Makeup/Nails/Waxing), staff management with specialization tracking, customer profiles with visit history & preferences, package/membership management, and a public booking storefront. Integrates with UPI payments and CHORUS for social media marketing.

Gym & Fitness includes: Member management, class scheduling, trainer assignments, membership plans with auto-renewal, attendance tracking, and a member portal. Arena Gaming includes: Tournament bracket management, HPN (Axoix Player Network) rankings, gaming station booking, team/player profiles, match scheduling with real-time scoring, and a public tournament portal where players register and view standings.

AI Costing Engine works for 12+ industries: Electrical Contractors (upload wiring diagrams), Construction Companies (BOQ estimation, CPWD rates), HVAC & Plumbing (load calculations, equipment sizing), Manufacturing (BOM generation, production costing), IT Services (project estimates from scope), Retail (inventory valuation), Professional Services (time billing estimates), and more. Describe your project in plain language or upload a blueprint — AI generates a complete quote in seconds.

LINK is AXOIX's built-in business phone system. It runs on self-hosted FusionPBX (FreeSWITCH) infrastructure — the same stack named in our Terms and Privacy Policy — and gives you softphone capability right in your browser, with no apps to install and no phone hardware to buy. Your team makes and receives calls directly from AXOIX-iBOS over WebRTC, and the softphone stays registered app-wide, so an inbound call reaches you whether you are in Inventory or Payroll.

Yes! Every AXOIX plan includes internal extensions and browser-based calling at no extra cost — 3 on Explorer, 10 on Officer, 15 on Commander, and unlimited on Titan. Your team can call each other using WebRTC — no phone hardware needed. You only pay extra if you want DID numbers (real phone numbers) to receive calls from the public phone network.

FREE with all paid plans: internal extensions (10 on Officer, 15 on Commander, unlimited on Titan), browser-based WebRTC calling, internal voicemail, call transfers, presence status. PAID LINK addon (₹2,500/mo): DID phone numbers (+91-XXX-XXXX), professional IVR builder, call recording, click-to-call from CRM, missed call alerts, call analytics. Commander plan includes ALL features.

No! LINK uses WebRTC technology to turn your browser into a softphone. All you need is a computer with a microphone and speakers (or headset). No desk phones, no SIP phones, no hardware to buy or maintain. Just open your browser and start calling.

Yes! With the LINK addon, you can get DID numbers (Destination Identification Digits) like +91-XXX-XXXXX that customers can call from any phone. You can also bring your existing number (BYON - Bring Your Own Number) through our porting service.

IVR (Interactive Voice Response) is the 'Press 1 for Sales, Press 2 for Support' system. With LINK addon, you get a professional IVR builder to create custom call flows, route calls to the right team, play hold music, and more — all without any coding.

CHORUS connects to Facebook (Pages, Messenger, Ads), Instagram (Posts, Stories, Reels, Shopping, DMs), Twitter/X, LinkedIn (Company Pages), Threads, and WhatsApp Business. You can post, schedule, reply to messages, run ad campaigns, and view analytics across all platforms from one unified inbox — 32 dedicated screens managing your entire social presence.

CHORUS's AI monitors all incoming messages across your connected platforms. When someone asks about pricing, availability, or says anything that signals buying intent — CHORUS automatically creates a lead in BARTER CRM and assigns it to your sales team. Similarly, complaints or negative feedback are detected and routed to REMEDY for resolution. You close deals from DMs without manual copy-pasting.

Yes! CHORUS includes a full content calendar. Write your posts in advance, pick the date and time, and CHORUS publishes automatically. The AI also recommends the best time to post based on your audience's engagement patterns. You can schedule across multiple platforms in one go — one post, all platforms, right time.

CHORUS includes a built-in Meta Ads Manager dashboard where you create, manage, and track Facebook & Instagram ad campaigns directly from AXOIX. Set budgets, define audiences, create ad creatives, A/B test variations, and view real-time performance metrics (impressions, clicks, conversions, ROAS) — all without leaving your AXOIX-iBOS dashboard. Leads from ad clicks auto-create in BARTER CRM.

CHORUS integrates with WhatsApp Business API for template-based messaging, broadcast lists, and automated responses. Send order confirmations, appointment reminders, payment receipts, and promotional messages. All WhatsApp conversations appear in your unified inbox alongside Facebook, Instagram, and other platforms. Agent OS can deploy AI agents to handle WhatsApp queries 24/7.

Agent OS is CHORUS's AI agent deployment system — create custom support agents that handle customer queries across Messenger, WhatsApp, Instagram DMs, and your website. Knowledge Brain is the training system for these agents — upload your business FAQs, product catalogs, pricing, and policies to train agents to respond accurately. Together, they give you 24/7 AI-powered customer support across all social channels.

CHORUS includes a Voice & Podcast Studio for creating audio content — record, edit, and publish podcasts or voice-overs directly from your AXOIX-iBOS dashboard. Perfect for businesses that want to create branded audio content for social media, customer education, or internal training without external tools.

Yes! CHORUS syncs your product catalogue with Instagram Shopping. Tag products in posts and stories, manage your Instagram shop inventory, and track sales conversions — all from the CHORUS dashboard. When customers purchase, the order flows into your Inventory (HAUL) and Accounting (LEDGER) modules automatically.

Basic CHORUS (multi-platform posting, unified inbox, content calendar, analytics) is included in the Officer and Commander plans. Meta Ads Manager, WhatsApp Business templates, Agent OS, Knowledge Brain, Instagram Shopping sync, and Voice Studio are available in higher tiers. Commander plan includes all CHORUS features.

CONNECT is Slack + Zoom built into your AXOIX-iBOS — at no extra cost. Organized channels for departments (Sales, HR, Finance), direct messages, threaded conversations, file sharing, and Jitsi video meetings with screen sharing. Unlike WhatsApp, CONNECT is fully private, searchable, and integrated with your business data — task mentions link to FORGE projects, payments link to LEDGER, CRM updates appear in sales channels automatically.

Yes! CONNECT uses Jitsi Meet for video conferences — no extra app needed, no account required for participants. Start a video meeting from any channel or DM with one click. Supports screen sharing, up to 50 participants, and recordings. Internal team calls are free; no per-minute charges. Think of it as your built-in Zoom replacement.

LINK is your external business phone system — for calling customers, receiving calls on your business number, IVR, call recording. CONNECT is your internal team communication — channels, DMs, video huddles with colleagues. They work together: LINK logs a customer call, and the notes appear in CONNECT's CRM channel so your team is always in sync.

Yes! You can create unlimited channels — by department (Sales, HR, Finance), by project (Project Apollo, Hotel XYZ), by topic (Random, Announcements), or by client. Pin important messages, attach files from your document vault, and @mention team members. Channel history is fully searchable.

CONNECT is deeply integrated: FORGE project updates post to project channels automatically, BARTER CRM deal closings notify the sales channel, KEEPER HR announcements broadcast to company-wide channels, LEDGER payment confirmations appear in finance channels, and LINK call summaries post to relevant channels. Your team stays informed without switching between modules.

No! All 19 AXOIX verticals include a public storefront — a branded website synced live with your AXOIX-iBOS dashboard. Hotel guests book rooms on your storefront and the reservation appears in your PMS. Restaurant customers order online and it goes to your KDS. Real estate leads fill inquiry forms and land in BARTER CRM. One platform, no separate website needed.

Yes! You can connect your own domain (e.g., www.yourbusiness.com) to your AXOIX storefront. We handle SSL certificate provisioning automatically — HTTPS included. You can also use the default subdomain (yourbusiness.axoix.io) at no extra cost while setting up.

The Website Builder uses a drag-and-drop section builder with multiple layout variants for each section type — Hero, About, Services, Gallery, Testimonials, FAQ, Pricing, Team, and more. Each section has classic, split, minimal, masonry, grid, and other layout styles. Industry-specific content modules like hotel room grids, restaurant menus, salon booking, gym memberships, and property listings are built in. No coding required.

Manufacturing, Construction, IT Services, Consulting, and Trading & Distribution don't include public storefronts because their operations are primarily B2B back-office (production planning, BOQ estimation, time billing, and procurement). However, they can use the general Website Builder to create informational websites or contact pages. Storefronts make most sense for businesses with direct customer-facing transactions.

Yes! Every storefront includes UPI QR payment integration. Hotel guests pay booking deposits, restaurant customers pay online orders, salon clients pre-pay for appointments — all via UPI with zero gateway fees. Razorpay and Stripe are also available as addons for credit/debit card payments.

Yes! AXOIX supports data import from Tally (XML export format). Import your chart of accounts, opening balances, vendor and customer master data, and historical transactions. The import wizard maps Tally fields to AXOIX's accounting structure automatically. LEDGER then takes over for all future accounting entries.

Yes! AXOIX accepts CSV, Excel (XLSX), and JSON imports for contacts, leads, products, invoices, and employee records. For QuickBooks, export your data as CSV and use our import wizard which maps columns automatically. We support imports from Zoho, Freshbooks, and most standard formats.

Go to CRM → Contacts → Import. Upload a CSV or Excel file with columns for Name, Phone, Email, Company, and any custom fields. AXOIX's import wizard previews the mapping, flags duplicates, and lets you resolve conflicts before committing. Existing customer purchase history can be imported separately via the Invoices import.

Yes! Export your employee data from your current HRMS as CSV and use KEEPER's bulk import. Required fields are Name, Employee ID, Department, Designation, Date of Joining, and Contact. After import, the Tenant Seeder automatically generates org chart hierarchies based on departments and roles.

Yes! For Commander plan customers or anyone with large datasets, our team offers assisted data migration. Contact [email protected] with your current software name and approximate record count. We'll provide a custom migration plan and handle the import for you.

Yes. AXOIX-iBOS ships a native React Native (Expo) app for iOS and Android covering every industry vertical on the platform plus the customer portal. The app covers the core daily-use features: Dashboard overview, HR (attendance, leave requests), Finance (invoice quick-view, payment confirmations), Inventory alerts, Email, Complaints (REMEDY), and Announcements. Download links will be on the Play Store and App Store once released.

Absolutely. The web dashboard is fully mobile-responsive — works on Chrome, Safari, and Firefox on any smartphone. LINK calling works in mobile browsers via WebRTC. For the best experience on small screens, the layout adapts to a mobile-first view with collapsible navigation.

Yes! Voice commands are a core feature across all AXOIX interfaces — web, mobile browser, and the native app. All 719+ voice patterns in 81 languages will work on the mobile app using the device microphone. Say 'Add leave request' or 'Show today's invoices' and the app responds instantly.

Yes! The mobile HR module includes geo-fenced attendance — employees tap 'Check In' and KEEPER records the GPS location and timestamp. Managers can set an allowed radius around the office, and check-ins outside the zone are flagged. Leave applications, payslip downloads, and document access also work from mobile.

AXOIX runs in your web browser - no installation required. We recommend modern browsers (Chrome, Firefox, Safari, Edge) for the best experience. For LINK calling, you need a microphone and speakers. For 3D features, a device with WebGL support is recommended.

Yes! Officer and Commander plans include API access for integrations. We support REST APIs, webhooks, and have pre-built integrations with popular tools. LINK also integrates with CRM for click-to-call functionality. Contact us for custom integration requirements.

AXOIX uses advanced speech recognition supporting 81 languages including 22 Indian languages. Commands are processed securely, and the AI responds in your preferred language. You can even say 'Call John' and LINK will initiate the call. Voice features work on desktop and mobile devices.

Yes. AXOIX-iBOS ships a native iOS and Android app (React Native) covering every vertical, alongside the web dashboard, which is itself optimised for desktop and mobile browsers. LINK calling works in mobile browsers too. The web dashboard is still further ahead on the newest screens, so a few things remain web-only for now.

Team size follows your plan: Explorer up to 5 employees, Officer up to 20, Commander up to 50, Titan up to 100. LINK extensions are allotted per plan too — 3, 10, 15 and unlimited respectively — so each team member can have their own for internal calling.

Yes! All plans allow you to export your data in standard formats (CSV, JSON, PDF for reports). Your data belongs to you, and we provide easy export tools for contacts, transactions, reports, and call logs.

AXOIX is an AI-powered business management suite with 22 intelligent AI characters, voice control in 81 languages, and immersive 3D experiences. It transforms how you manage your business with natural language commands and personalized AI assistance.

Yes! The Explorer plan is completely free forever. It gives you access to all 19 verticals and core modules to explore AXOIX. When you're ready to unlock the full power of AI-driven business management, you can upgrade to Officer or higher.

We accept all major credit/debit cards, UPI, net banking, and international cards. For Enterprise plans, we also offer invoicing with NET-30 terms.

Absolutely! You can upgrade or downgrade your plan at any time. When upgrading, you'll get immediate access to new features. When downgrading, changes take effect at the end of your current billing cycle.

AXOIX supports voice commands and AI conversations in 81 languages including 22 Indian languages, major global languages, and regional dialects. Your AI characters can understand and respond in the language you prefer.

Each AI character has a unique personality and specialization. HYPERION leads the team, ECHO handles communications, VARN manages analytics, KEEPER handles HR, FORGE automates workflows, VOYAGE handles tourism, and more. They work together to provide comprehensive business support across 19 industry verticals.

Titan offers 5-year and 10-year plans for organisations committing long term, including all specialty addons and dedicated support. Titan is sales-led — contact us and we will price it for your operation. Officer and Commander are available monthly, quarterly, six-monthly and yearly, with the longer cycles discounted.

Yes, we offer a 7-day money-back guarantee for all paid plans. If AXOIX doesn't meet your expectations, contact us within 7 days of purchase for a full refund. See our Refund Policy for details.

Every dashboard is protected by 5 layers of defense: iptables firewall (default-deny), CrowdSec threat intelligence (100K+ server blocklists), ModSecurity WAF (1,432 OWASP rules blocking SQLi & XSS), Fail2ban (8 jails), and Nginx rate limiting. Data at rest uses MySQL TDE + AES-encrypted PII fields. SSH is key-only, HSTS preloaded in all browsers, full CSP enforced, and auto-patching enabled.

Of course! You can use the free Explorer plan to explore AXOIX, or contact us to schedule a personalized demo where our team will walk you through all features relevant to your business needs.

Tender Management (₹2,500/mo) is an optional addon for government contractors and construction companies. It includes NIT Extractor with 67+ field extraction, CPWD DSR rates database, BOQ-based tender quotes, automatic project creation when you win, RA Bills, Measurement Books, and EMD/SD tracking. This is our only paid addon — SEAL (E-Signatures) and REMEDY (Complaints) are FREE for ALL users including the Explorer plan!

SEAL (Secure Electronic Agreement & Ledger) is AXOIX's built-in e-signature module. It's available FREE to ALL users, even on the Explorer (free) plan! Send quotes, contracts, NDAs, and agreements for digital signature without any cost. We believe document signing is a basic business necessity. SEAL is legally compliant under IT Act 2000 with full audit trails.

Email Suite is included FREE with all paid plans (Officer and above). You get professional email templates, automated workflows, email tracking, and more at no extra cost. We believe communication tools should be accessible to all businesses.

REMEDY (Resolution & Mediation for Your Disputes) is AXOIX's complaint management module. It's FREE for ALL users, even on the Explorer (free) plan! REMEDY provides a complete ticket system for customer complaints with SLA monitoring, escalation workflows, priority-based queuing, resolution tracking, and satisfaction surveys. Never let a customer issue fall through the cracks.

Yes! The Commander (Lifetime) plan includes Tender Management at no extra cost. This means government contractors get the complete AXOIX experience including NIT extraction, CPWD rates, tender quotes, and auto-project creation - all for a one-time payment.

Only if you're a government contractor or work with government tenders. The addon provides specialized tools for NIT document extraction, CPWD rate analysis, tender quoting, and managed project creation. If you don't work with government contracts, you don't need it - all other features are included in your plan!

LINK is AXOIX's built-in VoIP/PBX module. Every paid plan includes FREE internal phone system: internal extensions (3 on Explorer, 10 on Officer, 15 on Commander, unlimited on Titan), browser-based calling (no hardware needed), internal voicemail, and call transfers. If you need real phone numbers to receive external calls, you can upgrade to get a DID number (+91-XXX-XXXX), professional IVR ("Press 1 for Sales..."), call recording, and more. Commander plan includes all LINK features at no extra cost!

Yes! With any paid AXOIX plan, you get internal extensions (3 on Explorer, 10 on Officer, 15 on Commander, unlimited on Titan) and browser-based calling at no extra cost. Your team can make calls to each other directly from the dashboard using WebRTC - no phone hardware needed. You only pay extra if you want real phone numbers (DIDs) to receive calls from the public phone network.

AXOIX includes a multi-channel shared inbox that unifies WhatsApp, Facebook Messenger, Instagram DM, Telegram, SMS, and web chat into one interface. Every conversation gets SLA tracking with 5-level escalation. Features include AI auto-replies with confidence thresholds, round-robin agent assignment, internal notes, tagging, routing rules, and drip sequences for automated follow-ups.

Yes! Create multi-step WhatsApp sequences with timed delays. For example: welcome message → 24hr delay → product catalog → 48hr delay → special offer. Each step can be conditional based on customer actions. Available on Officer plan and above.

Yes! The Shopify connector syncs your products, orders, and customers in real-time. Orders trigger instant WhatsApp notifications. Your Shopify products can display on both your Shopify store and your AXOIX Storefront simultaneously. Multi-store support included — connect unlimited Shopify stores.

Yes! The Shiprocket connector provides live shipping rates from 25+ courier partners, automatic AWB generation from orders, real-time shipment tracking, and COD support. Shipping status updates are sent via WhatsApp automatically.

Yes! The IndiaMART connector automatically captures inquiries from your IndiaMART listings into your AXOIX CRM. Leads are deduplicated by phone/email and auto-assigned to sales reps by product category.

Yes! Carts abandoned for over 1 hour automatically trigger recovery messages via WhatsApp or email with a summary of items left behind. This runs automatically — no setup required beyond connecting your WhatsApp.

CHORUS Studio 2.0 is the AI content pipeline. It generates blog articles, social media posts, email campaigns, podcast episodes, and videos using a multi-agent system. Includes Voice Studio (5 TTS providers including voice cloning), Video Studio (AI video generation), Brand Engine for consistent voice, and a content calendar with distribution to 14 platforms.