What cloud telephony costs in India
| Provider | Monthly Cost | Extras |
|---|---|---|
| Exotel | ₹4,999–₹14,999/mo | + per-minute + setup fees |
| MyOperator | ₹2,499–₹9,999/mo | + IVR setup + per-minute |
| LINK (AXOIX) | ₹0 (included) | No extras |
What LINK includes free
- Unlimited internal extensions for every team member
- Browser-based WebRTC calling — no hardware, no app downloads
- Internal voicemail
- Call transfers between team members
- Presence/availability status (online, busy, away)
- Zero cost — included with all plans, including free Explorer
LINK Premium (included with Crew Member and above)
- DID phone numbers (+91 business numbers)
- Professional IVR builder with multi-level menus
- Call recording and storage
- Click-to-call directly from CRM contact records
- Missed call alerts via email and push notification
- Call analytics — volume, duration, agent performance, peak hours
- Integration with REMEDY for auto-creating support tickets from calls
The real difference
Exotel and MyOperator are standalone tools. LINK is integrated with your CRM, HR, complaints system, and analytics — all in one platform. When a customer calls, you see their full profile, purchase history, and open tickets before you even say hello.
Compare plans or start free — internal calling is available on all plans including Explorer.
Comments