Knowing a due date and reminding someone about it are two different jobs. Most PG software only does the first — the date sits in a record, correct and unread, until an owner happens to check it. Here's what changes when the reminder sends itself.
Quick answer (for the impatient)
- Rent-due and overdue reminders now send by email automatically — no one has to remember to chase a tenant.
- Notice-period reminders work the same way — a tenant is notified automatically as their notice period nears its end.
- Timing is configurable per property — you set the send hour and how many days ahead.
Tracked isn't the same as reminded
A due date sitting correctly in a database is genuinely useful — but only to the person who thinks to look at it. In practice that means an owner scrolling a dashboard, remembering which of thirty tenants owes what, and manually sending a message to each one who's behind. It's the kind of task that's easy to fall behind on precisely because nothing forces the moment — no due date ever announces itself.
That's the actual cost of a system that only tracks: the information was always correct, but correctness alone never chased anyone for rent.
What actually gets sent, and when
Two separate automatic jobs run in the background: one checks rent bills and emails a tenant when their bill is due soon or already overdue, and a separate one checks notice periods and emails a tenant as their notice-period end date approaches. Both run on an hourly check, and both let you configure the timing per property — what hour reminders go out, and how many days ahead of a due date the first nudge fires. Neither sends the same reminder twice for the same bill or notice period.
Where AXOIX is honest about its limits
- Email only, not SMS or WhatsApp. If your tenants mostly live in WhatsApp and rarely check email, this reminder may not land where they'll actually see it — worth knowing before you rely on it as your only nudge.
- Two reminder types, not a general notification engine. Rent due/overdue and notice-period end are what's covered — there's no broader configurable reminder system for other events yet.
FAQ
Do tenants get reminded automatically when rent is due?
Yes — an automatic email goes out when a bill is due soon or overdue, on a schedule you configure per property.
Does it remind tenants about their notice period too?
Yes — a separate automatic reminder fires as a tenant's notice-period end date approaches.
Can the same reminder be sent twice by mistake?
No — each reminder type is deduplicated per bill or per tenant, so it only sends once.
The bottom line
A due date that just sits there is only as useful as someone's memory. A due date that emails the person it applies to is a different thing entirely — it's the difference between data you maintain and a system that actually does the chasing for you.
See the full PG system overview, how rent and deposits are tracked, or pricing.
Let the reminders send themselves. Start free →
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