Let's be upfront: this is not about connecting to Zomato or Swiggy. It's for restaurants that run — or want to run — their own delivery operation: their own riders, their own zones, their own order tracking, without an aggregator's commission or a third-party app in the middle.

Quick answer (for the impatient)

• This is your own delivery fleet — zones, riders, tracking. It is not a Zomato/Swiggy integration.
• Delivery zones are configurable — pincodes, radius, minimum order, delivery fee, and a free-delivery threshold.
• A delivery order tracks through real, timestamped stages from pickup to drop-off.

This is not a Zomato plug-in

It's worth being direct about this before going further: some restaurant software claims aggregator integration and quietly means something much smaller. AXOIX doesn't sync orders from Zomato or Swiggy at all — there's no connector to either platform. What it does instead is give you the tools to run in-house delivery on your own terms.

Delivery zones are set up around your actual coverage — pincode lists or a radius, a minimum order value, a delivery fee, and a threshold above which delivery is free. Your own riders are managed as a real roster: vehicle details, live position, current status (available, out on a delivery, offline, on break), rating, and how many deliveries they've completed.

What actually gets tracked

Once an order goes out for delivery, it moves through a real, timestamped lifecycle — assigned to a rider, picked up, in transit, delivered (or flagged if it fails or gets returned) — with each stage recorded, not just a single "out for delivery" status that doesn't change again until someone manually marks it done. A rider's completed-delivery count and rating update automatically as deliveries close out.

Where AXOIX is honest about its limits

• No Zomato or Swiggy sync, full stop. If your delivery volume comes primarily through an aggregator today, this doesn't replace or connect to that — it's built for orders you're fulfilling yourself.
• This pairs with logged-in customer-portal ordering, not anonymous QR ordering. See the online ordering post for exactly which ordering paths are live today.

FAQ

Does this connect to Zomato or Swiggy?
No — there's no integration with either platform. This manages your own delivery fleet.

Can I set different delivery fees or minimums by area?
Yes — delivery zones are configured individually with their own fee, minimum order, and free-delivery threshold.

Can I track where an order is in the delivery process?
Yes — a real, timestamped status lifecycle from assignment through delivery.

The bottom line

If delivery is something you run yourself — or want to start running yourself, without handing a cut to an aggregator — this gives you the actual operational pieces: zones that make sense for your coverage, a real roster of your own riders, and orders that are genuinely tracked from pickup to the door.

See the full restaurant system overview, what online ordering actually covers, or pricing.

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